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I hereby declare that I have read terms and conditions completely as mentioned in the Licence Agreement and I unconditionally agree to abide by these terms and conditions.
If you have any problem with registration, Please call IceNet helpDesk on phone : 091-79-26462525.
LICENCE AGREEMENT
1. Eleclipse Network Pvt. Ltd. is having its registered office at 112 GVMM Industrial 
Estate, Odhav, Ahmedabad – 382 415 and Administrative office at 905, Silicon Tower, B/h 
Pariseema, C.G. Road, Ahmedabad.

2. IceNet is registered trademark and Internet Service of Eleclipse Network Pvt. Ltd.

3. Customer means any person who avails the service(s) offered by IceNet on the payment of 
requisite service charge.

4. Service in general includes Internet Access, E-mail, hosting and other services that 
IceNet offers, markets, maintains, supports as of date and all fixes, updates, upgrades that 
IceNet may offer to the Customer. However the service in relation to the Customer shall mean 
and cover only those services, which Customer has specially availed.

5. The terms and conditions herein and any Operational Rules, Usage Guidelines published by 
IceNet from time to time shall constitute the agreement between IceNet and customer with 
respect to the service. IceNet reserves the right to change any or all the aspects of this 
agreement, operating rules, usage guidelines and or  prices governing the service. IceNet  
will strive to give prior notification to the customer, of such changes, if any.

6. The customer is required to fully comply with the provisions of the Indian Telegraph Act, 
1885, and any other law applicable or made applicable concerning the service, Rules, 
Regulations, notification, orders made there under and any amendments or replacements made 
there to from time to time.

7. The Customer is required to use Telecom Engineering Centre (TEC), Department of Telecom, 
New Delhi approved Interface Equipment for accessing Internet Access Services. In case where 
it is necessary to pay License Fee to Department of Telecommunications for connecting 
Modem/other Interface equipment etc, to PSTN, Customer is required to complete necessary 
formalities with local DOT offices.

8. IceNet shall provide Service to the customer, in accordance with these terms and 
conditions till the expiry of the specified access hours or the specified period from the 
date of registration, whichever occurs first. It would be responsibility of  Customer to 
make advance payment for Internet Access Services. IceNet may disconnect the service in case 
of non-receipt of advance payment by due date without giving any notice to the Customer.

9. The Service charge is payable in advance and is non-refundable.  All the taxes, duties, 
charges or any other levies of any nature whatsoever payable for the services shall be 
payable by the customer in addition to the service charge. IceNet will put in its best 
efforts and strive to maintain the maximum possible uptime of service. IceNet will not be 
responsible for actions or eventualities beyond its control.

10. The customer also acknowledge and accept that in very nature of the service to be 
provided there can be number of factors affecting the provisions of the service by IceNet 
and the obligations of IceNet to provide the services shall be on best endeavor basis.

11. If at any time, during the continuance of Service the performance, in whole or part , of 
any obligation under the agreement shall be prevented or delayed by reason of war, 
hostility, acts of the public enemy, civil commotion, sabotage, fire, flood, explosion, 
epidemic, quarantine restrictions, strikes, lock-out, or act of God etc., the customer shall 
not have any claim for damages against IceNet in respect of such non-performance or delay in 
performance of  Service.

12. IceNet shall not be liable to the customer for any loss, expense or damage of any kind 
in connection with the performance of its obligations under this contract or arising from or 
as a result of disruption, interruption, suspension or malfunction of the service, for 
whatsoever reason except when there is a deliberate failure or breach on the part of IceNet.

13. All the Third Party Software/Plugins, that may be provided with IceNet CD-ROM is 
included for use at the customer’s option.  IceNet shall not be responsible for any 
losses or damages which may occur resulting from use of any third party software.  Any 
support that is needed has to be availed from the respective companies.

14. IceNet will be responsible only for carrying the data packets and is not responsible for 
its nature or content.  Customer guarantees that the Service will be used for genuine 
purpose only and will not be used for any illegal, immoral or unlawful or socially 
unacceptable purpose.

15. Customer acknowledges, accepts and specifically declares that he is fully aware of the 
nature and terms of service.  The customer shall be exclusively responsible for making 
arrangements for getting the necessary hardware and software at his end. It is explicitly 
agreed that IceNet does not undertake any responsibility with regard to 
procuring/installing/maintaining the hardware and or software at the customer’s end or 
interruptions, discruptions or errors in the service as a result of  or arising out of non 
compatibility of the same.

16. The service to be provided shall be exclusively to the customer. The customer shall not 
transfer, reassign, sell, or share the service with others including the affiliates of the 
customer. Customer shall not do anything that is detrimental to IceNet’s interest.

17. Voice over IP or Internet Telephony is illegal.  Uploading, downloading, transmitting or 
distributing material containing nudity, obscenity, abusive language is strictly prohibited 
and connection will be terminated with immediate effect without any prior notice to the 
customer if found engaged in any of the above mentioned acts.

18. The customer is prohibited from downloading, storing, distributing or transmitting any 
unlawful material including but are not limited to direct threats of physical harm, child 
pornography, materials affecting the security of India and copyrighted, trademarked and 
other proprietary material used without proper authorization.  The customer may not post, 
upload or otherwise distribute copyrighted material on IceNet’s  servers without the 
consent of the copyright holder.  The storage, distribution, or transmission of unlawful 
materials could subject the customer to criminal as well as civil liability.

19. Customer may not store or distribute certain other types of materials on IceNet server.  
Example of prohibited material includes, but is not limited to programs containing viruses 
or Trojans and tools to compromise the security of other sites.

20. IceNet reserves the right to release usernames of Customers involved in violation of 
system security to system administrators at other sites, in order to assist them in 
resolving security incidents IceNet will also fully co-operate with law enforcement 
authorities in investigating suspected lawbreakers. 

21. IceNet shall have the right to terminate the service, without any prior notice to the 
customer, in the event of breach of these terms and conditions on the part of the Customer. 
IceNet and the Customer shall also have the right to terminate this Agreement at any time by 
giving 30 days prior notice in writing to the other and without the need to assign any 
reason of such termination. In the event of such termination by IceNet the customer shall be 
entitled to the return of the proportionate part of the charges paid for the unutilized 
period of service.  IceNet shall not be liable to refund any amount if the termination is by 
the Customer or for breach or failure on the part of Customer.

22. The customer acknowledges that the Service is provided “As is”.  IceNet, its 
employees, agents, suppliers, vendors and distributors make no warranty of any kind either 
expressed or implied, regarding the quality, accuracy, or validity of the data and/or 
information available on its systems, or residing on or passing through its interconnecting 
networks, or that the service will be uninterrupted or error free.  IceNet expressly 
excludes any implied warranty of merchantability or fitness.

23. IceNet entire liability and the Customer’s exclusive remedy for any failure or 
breach on the part of IceNet shall be return of the charges paid by the Customer relating 
the unexpired period of the use.  IceNet disclaims all warranties, conditions expressed or 
implied including but not limited to implied warranties or conditions of merchantability, 
fitness for a particular purpose with regard to the services offered. In no event IceNet 
shall be liable for any other damages including special, indirect or consequential damages, 
loss of profits,  business interruption whatsoever arising out of use or inability to use 
the services.

24. In case of any event, dispute or difference (arising out of provisions of Service) shall 
be construed and enforced in accordance with laws of India. Moreover this Agreement shall be 
subject to the jurisdictional limits of Ahmedabad, Gujarat.
ICENET
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